Payment
Clear payment steps for scoped digital projects.
We keep payments tied to agreed scope, milestones and invoices so both sides understand what is being paid for and when work continues. Always confirm official payment details through the invoice or direct project communication before sending money.
Invoice
Before payment
Milestones
For larger work
Receipt
After confirmation
Options
Common payment methods
Payment details are confirmed directly on the invoice or project communication. The right method depends on whether you are a local business, NGO, company procurement team or international client.
01
Invoice and bank transfer
Best for companies, schools, NGOs and teams that need formal procurement records, payment references and clear accounting documentation before work begins or a milestone continues.
02
M-Pesa
Available for local payments after an invoice or written payment instruction is issued. The correct business payment details should be confirmed before payment so there is no confusion about where funds should go.
03
International transfer
Available for international clients where the quote, invoice, project scope and transfer details are agreed in advance. Timelines may allow for bank processing time before a milestone is confirmed.
Payment principles
Payment should make the project clearer, not more uncertain
The payment conversation is part of trust. Before money moves, the scope, payment method and next delivery stage should be clear enough for the client, accounting team and delivery team to understand.
01
Payment follows agreed scope
We do not want payment to come before the work is understood. The service, deliverables, assumptions, timeline and responsibilities should be clear enough that both sides know what the payment is connected to.
02
Milestones keep larger projects organised
For larger work, milestones help separate planning, design, development, launch checks, handover or ongoing support. This gives the client clearer records and gives the delivery team a practical rhythm for progress.
03
Official details must be confirmed before paying
Payment should only be sent using details shared through the invoice or agreed project communication. If instructions are unclear or unexpected, pause and confirm before sending money.
Milestones
How project payments usually work
Scope agreed
We confirm the service, deliverables, timeline, responsibilities, exclusions and payment plan before any project payment is requested.
Invoice issued
You receive the correct business payment details, reference information and any milestone notes needed by your accounting or procurement team.
Deposit or milestone paid
Work begins or continues according to the agreed milestone, with payment connected to the scope and delivery stage already discussed.
Receipt and next step
Payment is confirmed, records are updated and the next delivery stage, review point or support period is scheduled.
Before payment
A payment request should be easy to connect to the work.
A client should be able to see why the amount is being requested, which milestone it relates to and what happens after confirmation. This is especially important for teams that need internal approvals, finance records or procurement documentation before a project can start.
If you are unsure whether the work has been fully scoped, ask for clarification before paying. It is better to confirm deliverables, responsibilities, timeline, exclusions and the next review point than to start a project with different expectations on each side.
Confirm these details first:
- The quoted service, deliverables and payment amount.
- The official payment method and reference details.
- The milestone or delivery stage connected to the payment.
- The next action after payment is confirmed.
Before you pay
Useful resources if the project is not scoped yet
If the work is still unclear, use these resources first so the payment conversation sits behind a proper scope.
Payment questions
Common questions before sending payment
These answers help clients understand when payment is appropriate and how to keep the process clear.
Do I need a quote before making payment?
Yes. Payment should follow an agreed scope, invoice or written payment instruction. If the work has not been clarified yet, start with a quote request so the service, deliverables, assumptions, timeline and payment plan are understood before any money is sent.
How do deposits and milestones usually work?
For many projects, a deposit confirms the agreed start and later payments are tied to delivery stages. The exact structure depends on scope, timeline and project type. A smaller task may have a simpler payment flow, while a larger website, ecommerce or software project may be split into several milestones.
Can companies, schools or NGOs request formal invoice details?
Yes. Organisations that need procurement records, payment references or accounting documentation can request formal invoice details before payment. The invoice should show the agreed service, payment amount, reference information and any milestone notes needed for internal processing.
Do you accept M-Pesa?
M-Pesa can be used for local payments after the correct business payment details have been confirmed. Do not send payment to personal details or unexpected instructions. If anything is unclear, contact us first and confirm the correct details before paying.
How are international payments handled?
International payments are planned through the agreed quote, invoice and payment method before the milestone begins. Timelines may allow for bank processing time, and project scheduling should account for payment confirmation where the transfer method takes longer.
Need a formal quote first?
Share the project details and we will prepare a practical scope before payment is discussed.