Ever struggled to collect quick feedback from your customers or team? Finding traditional survey methods too slow and cumbersome? You’re not alone! With WhatsApp surveys, you can create, distribute, and analyze feedback in real-time, right where your audience is most active. Ready to transform your feedback process? Let’s dive in! Creating a WhatsApp poll is a cakewalk, but there are a few key steps to keep in mind to ensure smooth sailing.

Let’s walk through the process together, step by step.

  1. Requirement of the Latest Version of the App

Before diving right in, it’s essential to ensure that you’re using the latest version of the app.

WhatsApp frequently releases updates with new features and enhancements, so staying up-to-date is crucial to access the full range of functionalities, including polls.

  1. Steps to Create a Poll on WhatsApp on Mobile
  • In the WhatsApp chat where you want to create a poll, click the Attach icon (a paper clip on Android, or a plus symbol on iOS).
  • Select Poll.
  • Enter your poll question in the Question field.
  • Enter the options that people can vote for in the Options field.
  • If you enter two options, more spaces will appear to add further options, up to a maximum of 12.
  • You can rearrange the order of the options by dragging the icon at the end of each row up or down.
  • Decide whether you want to let people vote for more than one option. If you don’t, toggle Allow Multiple Answers off.
  • Once your poll is complete, tap Send on iOS or the Send icon on Android.
  • The poll is added to the chat and chat members can tap on any option to vote.
  • If you tap the wrong option or change your mind, tapping the option you already voted for will remove your vote.
  • If you set Allow Multiple Answers on, people can select as many options as they wish.
  • To see which people voted for which options, tap View Votes beneath the poll.

How to create a WhatsApp poll on desktop

If typing your WhatsApp messages on your phone keyboard isn’t your thing, you can also use the desktop app or WhatsApp Web and luxuriate in the use of a full size keyboard. This can be quite useful if you’ve got a lot of options to enter, and you don’t want to have to tap them out on your phone keyboard.

You set up polls in the desktop app much in the same way on your phone. These steps will also work if you’re using WhatsApp in a browser with WhatsApp Web.

  1. Select the chat or group where you want to create a poll.
  2. Click the Paper Clip followed by the Poll icon that looks like a bar chart.
  3. Fill in your poll question in the Question field.
  4. And your vote options in the Options field.
  5. If you enter more than two options, further options fields will appear. You can have up to 12 options.
  6. Click on the four bars icon at the right of each option to rearrange the order.
  7. If you don’t want to allow people to vote for more than one option, toggle Allow Multiple Answers off.
  8. Click the Send icon and the poll is created.
  9. Members of the chat can vote by clicking on an option. If you allowed multiple answers, they can vote for as many options as they wish.
  10. Clicking an option again will remove your vote from that option.
  11. To see who has voted for which options, click View Votes beneath the poll.

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